Privacy & Trust Architecture

Privacy Policy

Effective Date: September 2026 · Compliant with Ghana Data Protection Act (Act 843) & GDPR

1. Our Zero-Server PII Philosophy

At Lynette's Nailcare, your personal privacy is treated with the same meticulous craftsmanship as our nail art. We believe the safest data is data that is never stored on external web servers.

Our web platform is engineered on a Privacy-by-Designstatic architecture. We do not maintain an external database of client names, telephone numbers, or appointment notes on this website. When you configure an appointment request in our booking wizard, the details are compiled strictly within your own browser and transferred directly into your device's WhatsApp application or our certified booking partner (Fresha).

2. Information You Provide & Purpose

When requesting an appointment or consultation, you may provide:

  • Full Name: To address you cordially and reserve your private salon station.
  • WhatsApp / Phone Number: To confirm your appointment slot, communicate design references, and send arrival reminders.
  • Appointment Preferences: Selected treatments, group size, and preferred dates/times to allocate sufficient technician time.
  • Optional Health & Design Notes: Any allergies, pre-existing nail conditions, or bespoke reference photo descriptions you choose to share.

3. Processing Channels & Third Parties

WhatsApp Messenger

Appointment requests initiated via our website launch your WhatsApp messenger with pre-formatted text. WhatsApp messages benefit from Meta's end-to-end encryption.

Fresha Booking Platform

Clients booking through our Fresha catalog are governed by Fresha's global, PCI-DSS Level 1 compliant data security standards.

4. Cookies & Analytics Policy

We maintain a strictly minimal cookie and tracking footprint:

  • Essential Storage: We use client-side localStorage solely to remember your cookie preferences and booking form draft so you don't lose progress if refreshed.
  • Privacy-Friendly Analytics: We use Cloudflare Web Analytics, a privacy-centric metrics beacon that does not use client cookies, does not collect personal identifiers, and does not track you across other websites.
  • Zero Advertising Trackers: We do not deploy third-party advertising pixels (such as Meta Pixel or Google Ads tracking) on this website.

5. Legal Rights (Ghana Act 843 & International Standards)

Under the Data Protection Act, 2012 (Act 843) of Ghana and international privacy frameworks, you retain full rights to:

  • Request disclosure of any contact records held by Lynette's Nailcare.
  • Request prompt correction or deletion of your salon contact record.
  • Opt out of any promotional SMS or WhatsApp notices at any time by replying "STOP".

6. Contact & Data Protection Officer

For any privacy inquiries, data deletion requests, or security notices:

Lynette's Nailcare Studio

19 Lagos Avenue, East Legon, Accra, Ghana

WhatsApp / Direct: +233 507 120 266

Security & Compliance Email: ortonnath@gmail.com